If we give you a time window, we will arrive within that window. If we will be any earlier or later than that, we’ll call in a reasonable amount of time and advise or reschedule. We believe in keeping promises. If there’s a problem or additional work to do, we’ll come back when we say we will, and we’ll finish the things we start.
Appearance: All of our people will be neat (keeping in mind that we often get dirty doing our day’s work of course!) in dress and hygiene.
Vehicle: We keep our vehicles clean and in decent working order. We understand nobody wants a rattletrap truck in the driveway.
Behavior on the job: Our people will always refrain from foul language. We have a strict no-drugs-or-alcohol policy.